![]() Microsoft needs to consolidate its messaging into a single platform rather than forcing users to choose. Microsoft should consolidate its messaging under the Skype brand. I noted in my recent 30 Days with Surface Pro series that there’s overlap between Lync and Skype functionality, and the Windows 8 Messaging app is almost useless. ![]() It’s a step in the right direction, but Microsoft still has some work to do to streamline its messaging services. The integration provides two-way presence information, so both Lync and Skype users will be able to see who is online and available for communication. With the two services merged, businesses that rely on Lync can now communicate more easily with customers and partners around the world who use Skype.
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